Davenport House Surgery, Harpenden
Bowers Way

Appointments, Prescriptions and Security

Once you have registered for Online Services, you can log on using your username and password. From here you will be able to select either the appointments tab or the prescriptions tab.

How to book an appointment online:

On the Appointments screen you will see all appointments available for web booking. As well as being able to select and book an appointment you will also be able to check and/or cancel appointments you have previously booked. When you book an appointment you will receive confirmation email immediately. There is no need to confirm these details with the surgery—Just arrive promptly on the day!

How to order a prescription online:

On the Prescriptions screen you will be able to order repeat routine medication that has been authorised for you.  Please allow 2 working days before collecting repeat medication. Medication will be sent to your usual pharmacy unless you inform us otherwise by writing a message in the comments box. You can check on the progress of your prescription request by logging into your account and accessing the repeat medication tab.
For any additional medication or medication changes you can use the comments box. Such requests are not routinely issued but are reviewed by a GP who may require you to book an appointment. We will contact you if this is the case.


Please be aware that confirmation of appointments and medication requests will be sent to the email provided at registration. You may wish to consider using an individual email address rather than an address with shared family access.
This practice now allows you to access many of your practice services safely and securely on the web. You will be able to make requests of your practice and receive responses back from the practice.