General Care
Rights to see medical records
Patients wishing to view their records must initially apply in writing to their GP. Once the GP agrees the request the surgery will contact you to make a mutually convenient appointment for you to read your records: this may incur a charge. When presenting at the surgery for this purpose you will be asked to produce some identification to enable us to maintain your right to confidentiality. Photocopies of records can be made at your request; a charge will be made for this service.
Confidentiality
You can be confident that any thing that you discuss with any member of this Practice- doctor, nurse, receptionist or admin personnel- will stay confidential. Even if you are under 16 nothing will be said to anyone including parents, other family members, care workers or tutors, without your permission. The only reason why we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.
If you are being treated elsewhere- for example at a hospital or Brook Centre- it is best if you allow your doctor or nurse to inform the practice of any treatment you are receiving.
If you have any worries about confidentiality please feel free to ask a member of staff.