Authorised prescription requests will be dealt with as soon as possible, however please always allow 3 working days to process the request once it has been received by the surgery. To ensure our patients' safety, we do not accept medication requests over the telephone. 

The quickest way to request your prescription is via the NHS App. Setting up an account to use these services is quick and easy and gives you access to consultations, test results, covid passes and much more.  

You can also drop off your repeat medication request form at the surgery. Please ensure you tick the medication required and date and sign the form before placing in the red prescription box in reception. 

Please note we require you to mark a pharmacist on your request so that the prescription can be sent to them directly to avoid unnecessary visits to the surgery. We thank you for your co-operation.

Patients on repeat medication will be asked to see a doctor, practice nurse or one of our clinical pharmacists here at The Elms at least once a year to review these regular medications and notification should appear on your repeat slip.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.