All appointments can still be booked in person by visiting the surgery or over the phone by speaking to a receptionist, however you can also contact us online.
Telephone consultations cannot be booked on line or via the automated telephone system. When requesting a telephone GP appointment, the receptionist will ask for your contact details- land line or mobile - and a brief description of the problem. They will then book you a telephone call with your chosen GP. The GP will call you back within an hour of your booked slot: if he/she cannot resolve your query over the phone he/she will invite you to attend a face to face consultation during the current surgery. Appointments for all other clinicians including nurses will be booked for a face to face surgery consultation on a date and time to suit you.
The surgery is open to patients for routine issues from 08:10 – 18:15 Monday - Friday. We are available to assist with non-life threatening medical emergencies from 08:00 – 18:30 Monday to Friday. To access the automated booking system please call the main surgery number 01582 767821, select option 1 and follow the simple prompts.
As a Primary Care Network, the 3 GP Surgeries in Harpenden, we offer extended hours appointments with GPs, nurses, physician associates and other healthcare professionals on evenings and weekends - these can be booked by contacting the surgery.