All face to face appointments can be booked in person, over the phone, by speaking to a receptionist, via the automated telephone booking system or online.
Telephone consultations cannot be booked on line or via the automated telephone system. When requesting a telephone GP appointment, the receptionist will ask for your contact details- land line or mobile - and a brief description of the problem. She will then book you a telephone call with your chosen GP. The GP will call you back within an hour of your booked slot: if he/she cannot resolve your query over the phone he/she will invite you to attend a face to face consultation during the current surgery. Appointments for all other clinicians including nurses will be booked for a face to face surgery consultation on a date and time to suit you.
The surgery is open to patients for routine issues from 08:10 – 18:15 Monday - Friday. We are available to assist with non- life threatening medical emergencies from 08:00 – 18:30 Monday to Friday. For greater access to face to face appointments please either use the automated telephone booking or online web booking system from 14:00 to 23:00 every day of the week. To access dial the main surgery number 01582 767821, select option 1 and follow the simple prompts.
We offer extended hours appointments with our GPs from 07:00 Monday to Friday and from 09:00 – 12:00 on the second Saturday of each month.