New Patient Registration
Practice Boundary
๐ฅ Who can register?
We welcome new patients to the practice.
Our practice area includes Harpenden and surrounding areas. However, under NHS guidance, patients can now register with a GP practice outside their local area.
๐ Out of area patients
If you live outside our practice boundary, you may still be able to register as an out-of-area patient.
Please note:
- You will not be eligible for home visits
- We may not be able to refer you to local community services near where you live
- You may need to attend the surgery for all appointments
Your registration will be reviewed by the practice before acceptance.
๐ How to register
To register with the practice:
- Complete a registration form online
- Or visit reception to complete a paper form
Once submitted, your form will be reviewed by our registration team.
We may contact you if further information is required, so please ensure your contact details are correct.
You may also receive a short health questionnaire to complete after registering.
๐ Requirements
Adults
We will require:
- Proof of address
- Photo ID
Children
We will require:
- Birth certificate
- Immunisation record (Red Book)
We are unable to complete your registration without these documents.
If you do not have proof of ID or address, please speak to reception and we will help you.
๐งพ Examples of accepted documents
Proof of address
- Mortgage statement
- Bank or building society statement (last 3 months)
- Utility bill (last 3 months)
- Credit card statement (last 3 months)
- Council tax bill
Proof of ID
- Passport
- Driving licence
- Residence permit
- Birth certificate
๐ข Your NHS number
Your NHS number is a unique identifier used to match you to your medical records.
- Please provide your NHS number if you know it
- If not, we will trace it using the national system
Providing your NHS number helps ensure your records are transferred safely and quickly.
๐ Re-registering or returning patients
If you are returning to the practice (for example, after travelling or as a student):
- Please inform reception or add a note on your form
- This allows us to link your previous records.
โณ Temporary registration
- If you are ill while away from home or not registered with a GP, you can receive emergency treatment for up to 14 days
- After this, you will need to register as a temporary or permanent patient
- You can register as a temporary patient for up to 3 months while remaining registered with your usual GP
- After 3 months, you must register as a permanent patient if you wish to continue care
- To register, please contact the surgery
- If we are very busy, we may not be able to accept temporary registrations, but emergency treatment will still be provided if clinically necessary
- We cannot accept you as a temporary patient if you are already registered with a local GP practice
- Temporary patients are not eligible for home visits
- If you only need advice or a prescription, your usual GP may still be able to help you remotely
๐ New patient prescriptions
We follow local prescribing guidelines.
This means your medication may be reviewed and, in some cases, adjusted to align with local NHS prescribing policies.
โฟ Disabled patient facilities
We have facilities available to support patients with disabilities, including:
- Accessible entrance
- Ramp access
- Disabled toilet
๐ก Moving house
If you move outside our practice area:
- You may need to register with a GP closer to your new address
Please contact us if you are unsure.
๐ Your medical records
- Your electronic record is usually transferred within a few days
- Full records may take several weeks to arrive
This ensures we have a complete picture of your medical history.
๐ Non-English speakers
We can provide access to translated information and interpreter services if required.
Please contact reception for assistance.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
| English | Farsi | Urdu |
| Albanian | Bengali | Hindi |
| Arabic | Croatian | Lithuanian |
| Bulgarian | Punjabi | Polish |
| Chinese (Cantonese) | Somali | Portuguese |
| Chinese (Mandarin) | Gujerati | Spanish |
| Russian | Turkish | French |
๐ฅ Patient Participation Group (PPG)
All new adult patients are automatically sent details to join our Patient Participation Group.
The PPG:
- Provides feedback on services
- Helps improve patient experience
- Runs surveys and information sessions
There is no obligation to participate, but we would encourage you to join.
Page created: 10 February 2021